Airbnb to launch AI travel agent in first half of 2027

Airbnb plans to release its AI travel agent to consumers in the first half of 2027. The company outlined the timetable in its third-quarter shareholder letter and described a service intended to support travelers before and during their trips.

According to CEO Brian Chesky, the agent will not operate primarily as a text-based chatbot. It is being designed to assemble travel-specific elements such as maps, photos, comparisons, calendars and itineraries around a user’s request. Chesky said the approach is meant to preserve browsing and discovery, which he described as important parts of planning a trip. He also said 80% of travelers report enjoying time spent researching trips.

The service is expected to compare options, support bookings and assist with changes, payment problems, refunds, rebooking and 24-hour safety support. Airbnb said it could eventually cover homes, hotels, services and experiences. The announcement accompanied third-quarter results showing revenue up 19% to $4.87 billion. The company also raised its 2026 revenue-growth forecast from the mid-teens to the high teens.