Third-party AI agents arranged only four Uber rides in Q3

Third-party AI agents arranged only four Uber rides during the third quarter of 2026, Uber executives said during the company’s earnings call. AI-assisted Uber Eats activity was higher but still limited: the company recorded around 500 food deliveries placed by agents during the week of Halloween. Together, rides and deliveries on Uber’s platform totaled 320 million transactions over the reported period.

The figures are Uber’s first public disclosure of activity generated by outside AI agents. Their limited use comes amid concerns that services such as Uber and DoorDash could lose their direct relationship with customers if people rely on bots to book rides or order meals instead of using the companies’ apps.

CEO Dara Khosrowshahi said Uber was willing to work with AI companies and make its services easier for agents to access. He also said the company expects customers to continue preferring Uber’s own app and does not want to depend on a single outside provider. Uber is separately developing AI features, including an Uber Eats Cart Assistant that can create a grocery list from a recipe image or text prompt.